At 60 days overdue, it stops feeling like a simple delay.
You’ve followed up. You’ve been reasonable. You may have had promises, or just total silence.
Either way, something has shifted.
What used to be a straightforward invoice is now sitting in that uncomfortable space between “it’ll get paid” and “this is becoming a real problem”.
And that uncertainty starts to wear on you.
This is where most debts quietly drift further out of reach.
Sentinel steps in at this exact point.
We take over the process professionally, without friction, and without costing you anything. We handle the follow-ups, the pressure, and the escalation if needed, so you don’t have to.
Because at 60 days, the outcome is still in play.
What happens next depends on what you do now.

Hi, I’m Karl, the person behind Sentinel, a debt collection agency here in NZ.
I’ve spent over three decades helping small businesses solve hard problems – from financial recovery to operational systems. Sentinel was born out of frustration with how traditional debt collection works: slow, expensive, and impersonal.
We do things differently. We’re direct, respectful, and relentless – and we never charge you a cent. Ever. That’s not marketing. That’s our model. Our promise to you.
You’ll deal directly with a dedicated collection specialist, or with me. Every case is handled with the same care I’d expect if the roles were reversed.
Sentinel: We chase the money so you don’t have to. And it costs you nothing.
Recovering overdue debts isn’t just about sending reminders.
At Sentinel, we specialise in commercial debt recovery – handling the entire process from initial contact through to legal escalation if needed.
You stay focused on your business. We chase the money.
We act with integrity, always.
Debt collection in New Zealand isn’t licensed, but the Fair Trading Act and Commerce Commission guidelines still apply.
That means no harassment, no shortcuts – just a fair, firm process that respects everyone’s rights.
You’ll never pay us a cent.
There are no upfront fees, no admin fees, no commissions, and no fine print.
Whether we recover the debt or not, you pay nothing.*
That’s not a promo. It’s our business model.
If someone owes your business money, Sentinel is here to help – fast, respectful, and with zero cost to you, with effective business debt recovery.
Use the form below to get the ball rolling or ask a question. You’ll hear back promptly – no bots, no call centres. Just real help, from real people. Right here in Aotearoa, New Zealand.
Sentinel: We chase the money so you don’t have to. And it costs you nothing.
* Zero Cost Collections if Collected by Us – Please refer to our terms of service
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