Many sole traders in the holistic or beauty fields of work feel that chasing money is not good business. It becomes very emotional. They don’t understand why someone would not pay or not show up. It actually really upsets them. But at the same time they have guilt and a degree of fear about following […]
How long should I wait for payment?
As a rule, if someone has missed an appointment, email them the same day with a polite request for payment, and your bank account details. Refer them to your web page with terms and conditions that state your cancellation and no-show policy. Ask for payment the next business day. Also send a text on this […]
Special Rights
Do debt collection agents and companies have any special right? No. Collection agents and companies are not afforded any special legal rights. They must obey and comply with all applicable privacy and commercial laws. Reputable collection agencies and individuals abide by a Code of Ethics. Sentinel Credit Services follows the current best practices and an […]
Appointments
Can a service provider (like a dentist, doctor or massage therapist) charge a fee for a cancelled appointment? Yes. When you make an appointment you enter into a contract with the service provider. Not turning up for the appointment is a breach of contract. If there is a financial loss to the business as a […]