As a minimum, you should always capture the following details about a new individual customer: Their FULL name Current Address Mobile Number Email Address Your invoices are supposed to have at least the first two in most situations, so you need to capture that anyway. If you are giving any sort of credit, get their […]
End of Financial Year Top Tip
Ask your accountant if writing off older debts (anything over 12 months) gives you a tax advantage. Each business is different. e.g. invoice basis GST Then pass those debts onto a debt collector. Why waste your valuable time on them. Keeps your books clean by reducing aged debtors size, and will cost you nothing. Any […]
Can I Run Regular Credit Checks on a Client?
I have had a couple of clients and prospect ask about commercial credit checks this week, more specifically whether they can run regular credit checks on key clients. The answer is “it depends”. Unless your account application specifically says you are authorised to run a credit check, you can only do so AFTER the client […]
The dreaded runner – Dentists and Medical Specialists take note!
It’s happened to almost every dentist clinic or specialist medical practitioner at least once. The dreaded “runner” who has left without paying, leaving often large debt to collect. Not only has a timeslot been taken that could have been filled with an honest person who pays, but more often than not there are also out […]